Privacy
Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Company Information
Company Name: Lion Textile International LTD
Registered Address: , Covent Garden, London, United Kingdom, WC2H 9JQ
Email: info@liontextile.com
Data Controller: Lion Textile International LTD
1. Introduction
Lion Textile International LTD ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
This policy complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
2. Information We Collect
2.1 Information You Provide
- Contact information (name, email address, phone number)
- Company information when requesting our services
- Messages and communications through our contact forms
- Newsletter subscription information
2.2 Information We Collect Automatically
- Website usage data and analytics
- Device information (browser type, operating system)
- IP address and location data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide and improve our digital marketing services
- To respond to your inquiries and provide customer support
- To send newsletters and marketing communications (with your consent)
- To analyze website usage and improve user experience
- To comply with legal obligations
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: For marketing communications and non-essential cookies
- Legitimate Interest: For website analytics and service improvement
- Contract Performance: To fulfill our services and respond to inquiries
- Legal Obligation: To comply with applicable laws and regulations
5. Data Sharing and Third Parties
We may share your information with:
- Service providers who help us operate our business (hosting, analytics, email services)
- Legal authorities when required by law
- Business partners for legitimate business purposes (with appropriate safeguards)
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and employee training
- Secure hosting and data storage
7. Your Rights
Under UK GDPR, you have the following rights:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate personal data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent for processing
To exercise any of these rights, please contact us at info@liontextile.com.
8. Data Retention
We retain your personal data only for as long as necessary to:
- Provide our services and fulfill our contractual obligations
- Comply with legal, regulatory, or accounting requirements
- Resolve disputes and enforce our agreements
Generally, we retain contact information for up to 7 years and analytics data for up to 26 months.
9. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookie Policy.
10. International Data Transfers
Some of our service providers may be located outside the UK and EEA. When we transfer your data internationally, we ensure appropriate safeguards are in place, such as:
- Adequacy decisions by the UK government
- Standard contractual clauses
- Binding corporate rules
11. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: info@liontextile.com
Address: First Floor, Great Portland Street, London, England, W1W 7LT
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.